ReFRMD Operations — Security Services
Improve accountability across every site, patrol and shift.
ReFRMD helps security companies digitise patrols, inspections, incident reporting and compliance while giving supervisors real-time visibility across their workforce.
The challenge
Consistent operational records across every site are critical.
Security providers rely on accurate reporting, reliable staff and timely communication.
Whether managing static guards, mobile patrols or multiple customer sites, keeping consistent operational records is critical.
Built for security
Designed for security operations.
ReFRMD supports a wide range of operational activities, including:
Visibility
Know who is on site.
Managers can see when staff commence shifts, complete patrols and submit reports from the field.
Location-aware check-ins and time-stamped submissions provide confidence that required activities have been completed while creating a complete operational record.
Incidents
Capture better incident reports.
Security incidents often require photographs, witness information and timely escalation. ReFRMD enables officers to record incidents directly from their mobile device, attach supporting evidence and notify supervisors immediately. Typical incidents include:
Compliance
Licensing and workforce compliance.
Managing licences and certifications across a workforce can become difficult as organisations grow. ReFRMD can maintain records for the credentials below, with expiry reminders that help managers identify upcoming renewals before they become an operational issue.
Mobile patrols
Patrols without paper.
Mobile officers can complete patrol reports, inspections and site observations from their phone. Information is immediately available to supervisors and management.
Supervision
Better visibility for supervisors.
ReFRMD helps supervisors understand what's happening across every customer site. Monitor:
Benefits
Why security companies choose ReFRMD.
FAQ
Frequently asked questions.
Can officers submit reports from the field?
Yes. Reports can be completed on a phone or tablet, including photos and GPS information.
Can patrol forms be customised?
Yes. Organisations can configure inspections, patrol reports and workflows to suit their operations.
Can we track licence expiry dates?
Yes. ReFRMD can record licences and certifications and notify managers before they expire.
Can ReFRMD support multiple client sites?
Yes. The platform is designed to manage operations across multiple locations while maintaining central reporting.
See ReFRMD Operations in action for your security workforce.
If your patrols, incidents and licence records still live on paper, we can show you how ReFRMD brings them into one accountable platform.